Returns for Defective Products Only
- Contact us within 7 days of product delivery.
- Submit an unboxing video clearly showing the defect, shipping label, and unopened packaging.
- Ensure the video is recorded without cuts or pauses.
- Share the video via email at rufflelocks.official@gmail.com
Products damaged due to improper use, handling, or personal alterations will not be eligible for return.
Refunds for Defective Products Only
- Refunds are only applicable to defective products.
- A return request must be raised within 7 days of product delivery.
- Once approved, the refund will be processed within 7 days to the original payment method.
- Refunds will not be issued for products damaged due to misuse or personal alterations.